Can't figure out this bug: images will (seemingly at random) re-size to 32x32 in Outlook 2007. It's as if Outlook is trying to display the "broken images" icon, but then overlays the actual image on-top.

Because this is an HTML email, images have absolute references. Here's what I've been able to figure out thus far:

This will produce the "32x32" effect:

<img style="border-width: 0px; border-style: solid;" src="http://www.industrymailout.com/Industry/Home/2451/3081/images/Madrid%20event%202%20%5B320x200%5D.jpg" align="left">

Removing style and alignment seems to fix it:

<img src="http://www.industrymailout.com/Industry/Home/2451/3081/images/Madrid%20event%202%20%5B320x200%5D.jpg" border="0">

We have noticed this with a number of recipients, on different machines, and on completely different emails. Click here for complete source.

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1 answer

Jordan 469
1
point
This was chosen as the best answer

Try indicating the exact height and width you want of the image in the <img> tag. So something like <img width="#" height="#"> Also be sure to include style="display:block;" inside the image tag as well. So your whole <img> tag should look like <img src="http://www.industrymailout.com/Industry/Home/2451/3081/images/Madrid%20event%202%20%5B320x200%5D.jpg" border="0" style="display:block;" width="#" height="#" align="left">.

Also looking at your code, it appears that you left out a <p> before the image and after the paragraph. You have a closing </p> tag before the image, but no <p> tag after the closing </p> tag. You also have a bunch of excess <p></p> tags after the paragraph ending in "weeks" If your using this for "spacing" try using hard breaks instead: <br>

Answered over 6 years ago by Jordan
  • Just realized that our WYSIWYG editor is stripping out height x width tags, which is creating the problem. Thanks for your answer! Justin Jackson over 6 years ago