Here's a link to two images of our company web page on two different computers: http://test.stanektool.com/Problem/ The first image is the correct display, the second is the one that doesn't look right. Both machines are running Windows 7 with the latest version of Firefox (v3.6.8). I've tried having the user scroll zoom (hold ctrl and use the mouse scroll) but the page just zooms in and out keeping the same display problems. The user is able to view the page perfectly fine on the same machine with IE and Chrome. Is there some setting I am missing in his copy of Firefox that is making the page display wrong? Shouldn't a page display exactly the same on two different copies of the same version of Firefox?
well, it kind of looks like you have a greasemonkey script running on the first page. Could that be it? In my work like that, sometimes turning off firebug completely has been the answer as well. Otherwise, it appears to have something to do with screen resolution. The column on the right seems to be smaller.
Could it be a problem with the default font size? Check the settings in Firefox. Tools/Options/Content
It could also be the way Firefox renders the font. I've had problems before where Firefox would show the font larger than other browsers.
Yes, it was a font size problem, but not with the browser. Thanks to those of you who put the font idea into my head. The user had changed the default display size (Control panel/Appearance and Personalization/Display) in Windows 7 from Small to Medium.
Personally I consider this a bug. Windows should not push it's default font size down to browsers. It messes with the layout. I don't use picture buttons, I use unordered lists with background-image tricks and anchors. If the default font size changes then the size of my menu item buttons gets bigger pushing buttons at the end to wrap to the next line. It shouldn't work that way. Let the CSS/HTML deal with font sizes all by itself.
Just my $0.02
edit: Is there a way in the HTML to make the page ignore any desktop personalization changes?
Great! I'm glad i could help. I gotta agree with you, I often run into this problem here at work and it's very annoying, not only for websites but also for other programs.
I don't know of any fix for this problem. It was the user's choice to make things look larger so I don't think we get control over that.